PAPERS AND PAINTS PROPERTY LIMITED

 

Privacy Policy

Effective Date: 12/1/2025

PAPERS AND PAINTS PROPERTY LIMITED (“we,” “us,” or “our”) manages and provides the My App mobile application (“the App”). This Privacy Policy explains how your information is collected, used, and safeguarded when you access or interact with the App. By continuing to use the App, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, please stop using the App immediately.

1. Information We Collect

We may collect and process the following categories of data:

Personal Information

Includes details you voluntarily submit, such as your name, email address, or other contact information—typically provided when you reach out for support, assistance, or feedback.

Non-Personal Information

Covers technical and usage-related data from your device, such as device type, operating system, preferred language, in-app behavior logs, and approximate geographic region (e.g., city or country level).

Sensitive Information

The App does not request, collect, or handle any sensitive personal data.

2. How We Use Your Information

We may use the collected information for the following purposes:

  • Operating and improving the App’s features and overall performance.

  • Customizing the user experience.

  • Responding to inquiries, technical issues, or feedback.

  • Conducting analytics to understand usage trends and optimize functionality.

  • Meeting legal, regulatory, or compliance obligations.

3. Sharing and Disclosure of Information

We do not sell or rent any user information to third parties. Disclosure may occur only under these situations:

  • To trusted third-party service providers that support analytics, maintenance, or operational functions—bound by confidentiality obligations.

  • When required by law, regulation, or lawful government requests.

  • To safeguard our legal rights, property, or the safety of our users.

4. Data Retention and Deletion

We retain information only for as long as needed to fulfill the purposes outlined in this Policy.
If you wish to delete personal information associated with you, please contact us at enquiries@papersandpaints.co.uk. We will process and complete your request within a reasonable timeframe.

5. Data Security

We implement technical, administrative, and physical measures designed to protect your information against unauthorized access, loss, or misuse.
However, please understand that no digital system or online transmission is fully guaranteed to be secure.

6. Children’s Privacy

The App is not designed for children under 13 years old. We do not knowingly collect personal information from such users. If we become aware of unintended data collection from a minor, we will promptly remove it.

7. International Data Transfers

If you access the App from outside the United States, please note that your information may be processed in countries whose data protection laws differ from those in your region.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be indicated by a new “Effective Date.” Continued use of the App after updates signifies your acceptance of the revised Policy.

9. Contact Information

If you have questions regarding this Privacy Policy or our data management practices, you may contact us at:

Company Name: PAPERS AND PAINTS PROPERTY LIMITED
Email: enquiries@papersandpaints.co.uk
Phone: +442073528626
Address: 4 Park Walk, London SW10 0AD

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